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Posted 27/05/2019 in Online Reviews

Review Generation

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Turn customer experiences into glowing reviews.

Unlock a powerful feedback tool that will have you seeing stars! Generate reviews from customers via email and text.

Online reviews are critical to the success of a local business. In fact, nearly 90% of consumers say they’ll only consider using a business if they have an average rating of 3-5 stars. Smart business owners are getting serious about soliciting feedback, but asking customers for reviews can be time-consuming.

About Customer Voice Review App

Customer Voice Review App is a business tool that does the heavy lifting for you, so you can gather customer experiences to boost online star power and drive more business. Win the trust of new customers, collect valuable feedback, and show up where people are looking.

Note: Review App  is also available in Canada, United States, United Kingdom.

Customer Voice Review App Features

Use your happy customers to win new customers: Leverage the voice of your brand champions to improve online word-of-mouth. Invite existing customers to share their experiences online so new customers know they can trust you.

Collect feedback to better your business: Ensure you’re giving customers what they want and expect. Invite them to share their experiences and put their valuable feedback to work.

Build a targeted presence across popular review sites: Make sure your business reviews show up where your customers spend the most time. Focus on collecting feedback on the review sites that impact your business.

Help your business shine in local search: Maximise the SEO benefits of positive customer experiences. Gathering authentic reviews will help you show up in search so new customers can find you.

Reach customers wherever they are: Customer Voice Review App gives you the flexibility to request reviews on the medium that works best for your customers—either text message or email.

Customer Voice Review App FAQ's

Why do customer reviews matter?

Customers often search online for a local business with recent reviews and an average rating of at least four stars, If a business doesn't fall into that category, there's a good chance the business is losing potential customers to competitors. To avoid losing sales, it's important to continuously grater positive reviews while managing the negative ones.

Why is it important to continuously generate reviews?

For local businesses, having a ready stream of recent reviews is crucial. 73% of consumers say reviews written more than 3 months ago are not as relevant as recent reviews that relate to the business as it is today.

What are the main features of Customer Voice Review App?

  • SMS Review Request: Invite customers to leave feedback via text message. 200 texts included per month.
  • Email Review Request: Invite customers to leave feedback via email.
  • Request Metrics: See how many requests have been sent, click through rates, request status, etc.
  • Customisable Request Templates: Choose from a list of set templates or customise our templates to match your branding.
  • Review Widget: Add a Review Widget to any website to conveniently ask customers for feedback.

Download Customer Voice Review App Brochure

ReviewApp_Brochure.pdf

Pricing

$199 + GST/ month ($218.90 inc GST/ month)

Note: Review App includes 200 SMS credits per month. Unused SMS Credits do not rollover.


Last Updated May 27, 2019


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Category: Online Reviews

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